Transportation Policy for Service Users
1. Purpose
This policy sets out how transport arrangements for pupils within our Alternative Provision are planned, risk assessed and managed to ensure safety, reliability and safeguarding compliance.
2. Principles
The safety and wellbeing of pupils and staff is the highest priority.
Transport is arranged only when appropriate, necessary and risk assessed.
All travel must comply with safeguarding, health and safety and data protection requirements.
Staff must never transport pupils in their own personal vehicles.
Clear communication with parents/carers is essential.
3. Scope
This policy applies to:
Travel to and from off-site sessions or activities
Transport organised or commissioned by the organisation
Use of taxis, public transport, or escorts
Travel arrangements for pupils with additional needs
Staff responsibility during travel-related supervision
It does not permit staff to use their personal cars for transporting pupils under any circumstances.
4. Approved Transport Methods
Transport may be provided through:
Licensed taxi or private hire companies vetted by the organisation
Local Authority transport services
Public transport, if appropriate for the pupil’s needs and risk profile
Walking with staff supervision, where safe and agreed
All travel arrangements must be suitable for the age, needs, behaviour and risks associated with the pupil.
5. Responsibilities
5.1 Organisation
We will:
Vet and approve transport providers where used.
Ensure DBS-checked escorts are used when required.
Complete transport-related risk assessments.
Confirm pick-up and drop-off arrangements with parents and Local Authorities.
Ensure emergency contact information is accessible during travel.
5.2 Staff and Tutors
Staff must:
Never transport pupils in personal vehicles.
Supervise pupils appropriately during travel (where part of the planned arrangement).
Follow agreed routes and safety procedures.
Ensure pupils behave safely and respectfully when travelling.
Report transport incidents or concerns immediately.
Maintain professional boundaries at all times.
5.3 Parents and Carers
Parents/carers are responsible for:
Ensuring pupils arrive at sessions where transport is not provided.
Communicating changes to pick-up/drop-off arrangements.
Providing accurate risk or medical information relevant to travel.
6. Risk Assessment
Before any transport arrangement is approved, risk assessments must consider:
Behavioural risks
Medical needs
Mobility or physical needs
Environmental factors
Required supervision
Suitability of public or private transport
Emergency procedures during travel
Pupils who present high-risk behaviours may require additional support or may not be suitable for some forms of transport.
7. Use of Taxis and Private Hire Vehicles
Where taxis are used:
Only approved, licensed providers may be commissioned.
Drivers must be vetted and briefed on safeguarding expectations.
Escorts may be required depending on the pupil’s needs.
Pick-up and drop-off times must be verified.
Pupils must never be left unattended during transitions.
Staff must never arrange or reimburse taxis independently without organisational approval.
8. Use of Public Transport
Public transport may be used when appropriate and risk assessed. Staff must:
Supervise pupils at all times.
Ensure clear routes and contingency plans are in place.
Avoid busy or unsafe environments for high-risk pupils.
Ensure travel does not compromise safeguarding.
9. Walking to Sessions
Walking may be appropriate for some pupils when:
The route is safe and risk assessed
Staff supervision is provided if required
Parents/carers consent
Environmental risks (weather, traffic, etc.) are considered
Pupils must follow staff instructions and road safety rules.
10. Emergencies During Travel
In an emergency, staff must:
Ensure pupil safety
Call 999 if necessary
Inform the organisation immediately
Contact parents/carers and the commissioning authority
Record the incident in full
Transport providers must also follow emergency procedures agreed in advance.
11. Behaviour During Travel
Pupils must:
Follow safety instructions
Wear seatbelts where provided
Behave appropriately and politely
Not distract drivers
Not engage in unsafe actions such as opening doors or interfering with equipment
Unsafe behaviour may result in changes to transport arrangements or additional support plans.
12. Medical Needs During Travel
Transport arrangements must include:
Access to emergency medication if required
Staff or escorts trained to respond to known medical conditions
Clear procedures for medical emergencies arising during travel
13. Data Protection
Transport providers receive only the information necessary for safe travel.
Personal information such as addresses or medical details is shared securely and only on a need-to-know basis.
14. Reporting and Monitoring
Transport incidents, delays or concerns must be reported immediately to senior staff.
Transport arrangements are monitored through:
Feedback from pupils, parents and tutors
Incident analysis
Regular review of providers and risk assessments
15. Review
This policy is reviewed annually or sooner if transport guidance, commissioning requirements or organisational needs change.
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